stayed in madrid before, but hostal buenos aires surpassed expectations. quick email replies, friendly staff, renovated bathroom, and comfy bed made for a great stay.

shower leaking

Loved the tower clock reminding me of my New Year's grape eating ceremony. Conveniently located near the Royal Botanical Garden. Dry cleaning services to clean my fancy clothes, because of course I wore them constantly.

Security and cleanliness were on point. The nearby attractions were fun especially the Royal Botanical Garden.

Loved hearing the tower clock bells on New Year's Eve. Conveniently located in the center. Enjoyed the Royal Botanical Garden nearby. Amenities included dry cleaning, but laundry services not available!

Oh, the joys of smelling the bathroom! Such a delightful experience.

We recently stayed at a great location. the staff was flexible with check-in and even accommodated our request for a bigger bed. the room was nice and had everything we needed. the hot water in the shower was a pleasant surprise. the staff was friendly and available 24/7. the elevator on site was convenient. We didn't need to use the metro as the location allowed us to easily explore the city on foot. Cons: Couldn't fault 👍.

The location on Gran Via is superb, with easy access to all the cosmopolitan attractions of Madrid.

Felt really well taken care of, staff was always helpful and accommodating.

Quick email replies, helpful staff, comfortable beds, great location, renovated bathroom.

Nothing not to like.

We traveled with a baby and the staff at Hostal Buenos Aires was incredibly accommodating. They went above and beyond by changing our room to one with a bigger bed to accommodate our needs. The location of the hotel was perfect, allowing us to explore the city without needing to use public transportation. The 24-hour staff and on-site elevator were also convenient. I highly recommend this hotel.

Fantastic service & lovely staff! They were so kind to my elderly parents during our first stay. This place has it all: Wi-Fi, laundry, TV, lift. Perfect for a romantic escape. I keep coming back!

I loved staying at this hotel. The staff was accommodating with my needs and the location was ideal. Cleanliness was top-notch, and the hotel facilities were excellent. I must say that the hotel staff was super-friendly and the hotel was situated in the perfect location. It was easily accessible to transportation, and I could walk to anywhere I wanted to go.

Can't think of anything.

The hotel's location is unbeatable, with lots of restaurants and shops just a short walk away. The room was really spacious with a comfortable bed and nice pillow options. Plus, the cleaning staff did a great job keeping everything in order throughout my stay.

The noise level at night. Since it's located right in the heart of the city, there was a fair amount of street noise that made it a little tough to get a good night's sleep.

The staff was friendly and tried their best to accommodate. the elevator worked well and the location was great for exploring the city. Plus, the room was clean and tidy.

The walls were paper thin, and we could hear everything happening in the next room. the bathroom was small, and there were hairs on the shower wall.

Located in the heart of the city, this hotel is close to everything. With an excellent view of the city, the rooms are clean and comfortable. the bathroom is completely renovated with all modern amenities. the staff is friendly and accommodating, always ready to help with anything you need. There is an elevator on-site for easy access to your room. For breakfast, there are various places to eat outside the hotel on the same street.

The walls are a bit thin and not very soundproof.

The staff at Hostal Buenos Aires were extremely helpful and accommodating. When we had an issue with a strong smell in our first room, they quickly assisted us in changing to a new room. Although the second room had the same problem, the staff's prompt response showed their commitment to ensuring our satisfaction. The location of the hostal on Gran Via was perfect for exploring the city and accessing nearby attractions. Despite some noise from the street, the comfortable beds and cleanliness of the room made for a pleasant stay. I would recommend this hotel for its excellent staff and convenient location.